Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbot-for-shopify.ai-website.info (hereafter referred to as “AI Chatbot for Shopify” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, websites, apps, or services that you may access through links on our site. These external entities have their own privacy policies, and we encourage users to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

  • You sign up and use our applications and services as an authorized user
  • You visit and navigate our websites linked to this policy
  • You engage with us through various communication channels, including email, calls, or text messages/SMS

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services. This includes:

Account Information:

  • User names and passwords (hashed and encrypted)
  • Contact details (email, phone number)
  • Address for shipping and billing purposes

Payment Information:

  • Credit card details (partially or fully masked)
  • Payment history and transaction records
  • Billing address

Financial Information:

  • Bank account details (for direct deposits or withdrawals)
  • Investment portfolios (if relevant to our services)

Purchase Information:

  • Order history, including products purchased, quantities, and order dates
  • Shopping preferences and behavior patterns
  • Product reviews and ratings

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or similar device recognition numbers
  • Mobile phone model and operating system

Location Data:

  • GPS coordinates and location services data (with user consent)
  • IP addresses associated with your internet service provider (ISP)

Feedback and Reviews:

  • User-submitted comments, suggestions, and ratings
  • Responses to surveys and satisfaction checks

Social Media Information:

  • User profiles and bios from social media platforms (if you choose to connect them to our services)
  • Content you share or interact with on our social media channels

Product Information:

  • Products you view, search for, or add to your cart
  • Search queries and search history
  • Product recommendations and preferences

We collect this data through various means, including direct user input forms, automated systems (like cookies and tracking technologies), and third-party partners.

Cookies

Cookies are small text files stored on your browser when you visit our website. We use cookies for several reasons:

  • Strictly Necessary: These ensure basic functions of our site work, such as allowing you to log in and navigate securely.
  • Preference: Remembering your preferences, language settings, and customization choices.
  • Analytics: Tracking aggregated user data to understand website performance and user behavior, enabling us to improve our services.

You can control and manage non-essential cookies through our Cookie Manager, providing you with transparency over the types of cookies used and their purpose.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your data.

Security Measures

AI Chatbot for Shopify implements robust security measures to protect your personal data:

  • Encryption: We use encryption protocols to secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  • Access Control: Strict access controls are in place, limiting data access only to authorized personnel.

Your Rights (depending on your jurisdiction)

As a user, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or similar purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise these rights, please contact our Data Protection Officer via the provided contact details below. We will respond to your requests within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

AI Chatbot for Shopify reserves the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting on our website, and we encourage users to review it periodically.

Contact Information

If you have any questions, concerns, or requests related to your privacy, data protection, or this policy, please contact us: